Oct 9 - Printer-Scenario Questionnaire (PSQ) - Lewis of IBM

Printer-Scenario Questionnaire (PSQ)

Administration and Scoring.
As indicated in the body of the paper, use the ASQ rather than the PSQ.

Instructions and Items.
The questionnaire's instructions and items are:
For each of the items below, please circle the response that best describes your experience with the printer for this scenario.

1. Time to Complete Task

1 = Acceptable as is -- less time than expected
2 = Acceptable as is -- about right
3 = Needs slight improvement
4 = Needs moderate improvement
5 = Needs a lot of improvement
- = Unable to evaluate
Comments:

2. Ease of Performing Tasks

1 = Acceptable as is -- very easy
2 = Acceptable as is -- easy
3 = Needs slight improvement
4 = Needs moderate improvement
5 = Needs a lot of improvement
- = Unable to evaluate
Comments:

3. Satisfaction with Instructions/Publications

1 = Acceptable as is -- very satisfied
2 = Acceptable as is -- satisfied
3 = Needs slight improvement
4 = Needs moderate improvement
5 = Needs a lot of improvement
- = Unable to evaluate
Comments:



IBM Computer Usability Satisfaction Questionnaires: Psychometric Evaluation and Instructions for Use
Technical Report 54.786
James R. Lewis
Human Factors Group
Boca Raton, FL

Source: http://drjim.0catch.com/usabqtr.pdf