QUIS = QUestionnaire for Interaction Satisfaction
About QUIS
QUIS is a tool developed by the University of Maryland designed to assess users' subjective satisfaction with specific aspects of the human-computer interface.
The QUIS 7.0 is the current version.
It contains a demographic questionnaire, a measure of overall system satisfaction along six scales, and hierarchically organized measures of eleven specific interface factors (screen factors, terminology and system feedback, learning factors, system capabilities, technical manuals, on-line tutorials, multimedia, voice recognition, virtual environments, internet access, and software installation).
Each area measures the users' overall satisfaction with that facet of the interface, as well as the factors that make up that facet, on a 9-point scale.
The questionnaire is designed to be configured according to the needs of each interface analysis by including only the sections that are of interest to the user. (U. of Maryland)
QUIS can be purchased from the University of Maryland.
CONTACT:Office of Technology Commercialization
Attention: Doris Gillette 6200 Baltimore Ave., Suite 300, Riverdale, Maryland 20737, Office: (301) 403-2711, email: otl@umail.umd.edu
http://www2.hf.faa.gov/workbenchtools/default.aspxrPage=Tooldetails&subCatId=13&toolID=218
http://www.cs.umd.edu/hcil/ >> I got this reference. However, I opened up the link, I could not immediately see anything useful to me. Perhaps I may surf more slowly in the future.
More about QUIS
About the QUIS, version 7.0
The Questionnaire for User Interaction Satisfaction (QUIS) is a tool developed by a multi-disciplinary team of researchers in the Human-Computer Interaction Lab (HCIL) at the University of Maryland at College Park. The QUIS was designed to assess users' subjective satisfaction with specific aspects of the human-computer interface. The QUIS team successfully addressed the reliability and validity problems found in other satisfaction measures, creating a measure that is highly reliable across many types of interfaces.
The QUIS 7.0 is the current version. It contains a demographic questionnaire, a measure of overall system satisfaction along six scales, and hierarchically organized measures of nine specific interface factors (screen factors, terminology and system feedback, learning factors, system capabilities, technical manuals, on-line tutorials, multimedia, teleconferencing, and software installation). Each area measures the users' overall satisfaction with that facet of the interface, as well as the factors that make up that facet, on a 9-point scale. The questionnaire is designed to be configured according to the needs of each interface analysis by including only the sections that are of interest to the user.
In addition to English, the QUIS 7.0 is currently available in the following languages: German, Italian, Portuguese (Brazilian), and Spanish.
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