20100928 - Craig, Effecient & Effective E-Learning

E2: Efficient and effective e-learning by Craig, Janet C., Ph.D., Capella University, 2007 , 132 pages; AAT 3278092 My Interest: 1) E-Learning / CBT. 2) Efficient – how to measure. 3) Effective – how to measure. 4) Theoretical framework. Action: Medium-low priority to read specific parts of Dissertation in future. Motivation Computer-based training (CBT) can be effective and efficient (cost effective) used as a strategy to deliver training that teaches critical skills that must transfer to performance on the job. When learning and performance is critical to the welfare of clients and fellow workers, employers must be confident that real learning has occurred. The practice of Universal Precautions is important in residential child care when guarding against bloodborne pathogens. It is imperative that all staff who come in contact with clients know how to deal with potentially infectious material. Studies have been done that maintain that computer-based training is at least as effective as face-to-face training. Few studies were found that have tested the retention of that training and transfer to the job. Research Goal question investigated here is about how effectively CBT transfers learning of skills to the performance of those skills. Methodology Twenty-six participants completed a computer-based training that required both knowledge-based and performance-based testing of the material. They were tested immediately after the training. The tests were repeated after a one-to-three-month interval. Motivation The cost of training is important, especially to non-profits who must spend every public dollar wisely. Other Research Goals This study contrasts cost of delivery of this CBT with the cost of face-to-face classroom training and synchronous distant learning. A return on investment and benefit-cost ratio is also demonstrated. The training was evaluated on four levels, student reaction, learning, behavior, and results. Results Discussion Findings from this study support the use of computer-based training as part of the array of delivery strategies available to employers as they prepare their employees for the workplace. CHAPTER 2. LITERATURE REVIEW Introduction 13 Theoretical Framework 18 Relationship of Research Questions to Major Literature Themes 28 Summary 56 CHAPTER 4. DATA COLLECTION AND ANALYSIS Participants 65 Pre-and Post-Training Interviews 68 Evaluating Level Two Learning 73 Evaluating Level Three Behavior 75 Learner Support 77 Return on Investment 83 Summary 90