20100929 - Kramer, ...effect of E-Learning on Kob Performance

Measuring the effect of e-learning on job performance by Kramer, Heidi, Ph.D., Nova Southeastern University, 2007 , 148 pages; AAT 3288849 My Interest: 1) Instrument to measure alignment of IT e-learning with corporate & dept strategies. 2) E-Learning. 3) Reliability and Validity of instrument. 4) Models of evaluation of training. Action: Medium-low priority to read specific parts of Dissertation in future. Motivation E-learning is becoming a leading delivery method in workplace learning settings across organizations of various sectors and of varying sizes. The ultimate goal is to drive business results. Managers need to provide evidence of a positive impact on corporate strategy and investment objectives. If the business goal cannot be identified, there should be a query on why it is there in the first place. Transfer of the knowledge learned in the training session to the work situation is not built into most skills training delivery, especially those provided through e-learning. The outcomes and the effects of training on job performance are not measured because no method currently exists for credible evaluation. This problem exists across the Information Technology (IT) industry. Constant IT innovation makes technical competencies a fundamental requirement and continuous IT skills training a necessity. The trainee may have acquired the appropriate new skill, but the work environment to which the employee returns may make practicing what was learned counterproductive. Comments: I think the Motivation part is too long, too long-winded. Research Goal The goal of the dissertation was to produce a valid and reliable instrument to measure the alignment of IT e-learning with corporate and departmental strategies. The instrument will be valuable to industries with IT departments. Methodology The methodology for this study followed the Kirkpatrick Model, specifically Level 3, an evaluation that measures behavioral change on the job. The evaluation included specific application of the special knowledge or skills learned in the training. IT employees were surveyed after the completion of an online training class. The results indicated the frequency and effectiveness of the on-the-job application. In addition, open-ended questions provided feedback on the survey instrument and the training. Utilized by corporations, the balanced scorecard approach was followed to track the alignment of online training with organizational goals. This approach includes a method to develop a measure such as strategy maps that depict overall organization strategic themes to improve the link between training and corporate strategy. 2. Review of the Literature 12 Overview 12 Corporate E-learning 13 Return on Investment for E-learning 15 Models for Evaluation of Training 17 Measuring the Relationship between Training and Job Performance 24 Business Metrics and Evaluation 28 E-learning Issues 30 Summary 35 The Contribution of the Study to the Field 35 3. Methodology 36 Introduction 36 Research Methods Employed 37 Quantitative and Qualitative 38 Reliability Testing 39 Validity Testing 41 Data Collection Procedures and Analysis 44 Analysis Prior to Survey Creation 46 Formats for Presenting Results 48 Resources Used 49 Summary 49

Oct 23 - "E-Learning" related Dissertations

Searched and downloaded dissertations for keyword of "E-Learning."

Chang, Chinhong Lim. Faculty Perceptions and Utilization of a Learning Management System in Higher Education. [Dissertation, PhD] Ohio University. June 2008.

Craig, Janet C. E2: Efficient and Effective E-Learning. [Dissertation, PhD] Capella University. Oct 2007.

Devey, Patrick L. The e-Volving Practitioner: A Heuristic Formative Evaluation of an Online course Based on an Action Research Methodology. [Thesis, M.A.] Concordia University, Montreal, Quebec, Canada. Aug 2002.

Dhaliwal, Baljeet Singh. Assemble To Order Learning Management System. [Thesis, M.Sc.] Simon Fraser University. Summer 2006.

Filimban, Ghadeer Zainuddin. Factors that Contribute to the Effectiveness of Online Learning Technology at Oregon State University. [Dissertation, PhD in Education] Oregon State University. June 2008.

Gallaher, James William Jr. The Adoption of E-Learning Across Professional Groups in a Fortune 500 Company. [Thesis, PhD in Education] University of Illinois at Urbana-Champaign. 2002.

Jessup, Stephanie A. PROCESSES USED BY INSTRUCTIONAL DESIGNERS TO CREATE ELEARNING AND LEARNING OBJECTS. [Dissertation, PhD] Capella University. June 2007.

Jobert-Egou, Cecile. Learning Management Systems: A Case Study of the Implementation of a Web-based Competency and Training Management Program at Bell Canada. [Thesis, M.A.] Concordia University, Montreal, Quebec, Canada. Nov 2002.

Kramer, Heidi. Measuring the Effect of E-Learning on Job Performance. [Dissertation, PhD in Computing Technology in Education] Nova Southeastern University. 2007.

Malcolm, Marci. The Relationship between Learning Styles and Success in Online Learning. [Dissertation, PhD in Education] Northcentral University, Prescott Valley, Arizona. Feb 2009.

Parsons, Ann M. A Delphi Study of Best Practices of Online Instructional Design Practices in Malaysia. [Dissertation, PhD] Capella University. Sep 2008.

Richter, Gina A. BEYOND ENGAGEMENT: INSTRUCTIONAL STRATEGIES THAT FACILITATE LEARNERS’ COGNITIVE PROCESSES AND PRODUCE EFFECTIVE AND INSTRUCTIONALLY EFFICIENT E-LEARNING. [Dissertation, PhD] Capella University. April 2008.

Tai, Luther. Corporate E-Learning: How E-Learning is created in three large corporations. [Dissertation, Doctor of Education] University of Pennsylvania. 2005.

Yaw, Dorothy Carole. An Evaluation of E-Learning in Industry at Level Three Based Upon the Kirkpatrick Model. [Dissertation, PhD] Indiana State University, Terre Haute, Indiana. Dec 2005.

Yin, Zheng. Study of Metadata for Learning Objects. [Thesis, M.Sc. (System Science)] University of Ottawa, Canada. 2004.

Zhu, Mingwei. An Open Source Based Learning Management System. [Thesis, Master of Computer Science] The University of New Brunswick. Nov 2005.